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Job Opportunity at SimbaNet Ltd

New Job Opportunities: In this post, you will find all the information about Job Opportunity at SimbaNet Ltd. Nafasi mpya za kazi Tanzania.

Job Position: Retention Account Manager.

Job Location: Dar es Salaam

Employer: SimbaNet Ltd

SimbaNET (T) Limited is a Licensed Public Data Operator with National and International Applications License. Is part of the Wananchi Group and one of East Africa’s leading Internet, data and multimedia communication solutions providers.

Job Purpose:

SimbaNET seeks to recruit a Retention Account Manager (RAM) who will be responsible for client accounts, fostering the relationship between SimbaNET and the customer. The RAM will also manage any new projects or issues related to the customer.

Job Opportunity at SimbaNet Ltd

Job Opportunity at SimbaNet Ltd
Jobs Related:

Job Duties and Responsibilities:

  • Provide excellent customer services and ensure satisfaction by deploying new strategies for retention.
  • Own customer’s journey, ensure issues are resolved.
  • Give timely response and feedback to customer queries.
  • Ensure no portfolio customer churns or burns.
  • Track customers’ contract validity and engage for renewals.
  • Prepare product presentations for and pitch to, customers.

Job Qualifications and Experiences:

  • 2+ years of experience in account management and Upselling.
  • Minimum of a Degree in Business Administration, Marketing/commerce or related courses.
  • Knowledge of MS-Office & should have Own Laptop.

Apply to before 6th September 2022.

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