IT Assistant Officer at Reliance Insurance

Reliance Insurance Company (T) Ltd is one of the leading non-life insurers in Tanzania having pan reginal presence in Dar es Salaam, Arusha, Mwanza, Mbeya, and Dodoma.

The company offers full array of non-life insurance products like fire, Engineering, Motor, Work-men compensation, Liability, Marine Hull and Aviation Etc.

Reliance had been making a steady progress and has establishes itself as a reliable player with high reputation for prompt efficient and effective customer service backed by a strong financial base in the Tanzania Insurance industry.

The company is looking for the qualified IT Assistant Officer.

The successful incumbent’s responsibilities will include the following.

  • Providing technical support to end-users over the phone, email, or in-person.
  • Troubleshooting and diagnosing hardware and software issues.
  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
  • Maintaining and updating hardware and software systems
  • Monitoring system performance and ensuring that systems operate reliably and efficiently.
  • Maintaining records of repairs, maintenance, and inventory of equipment.
  • Researching and testing new software and hardware solutions.
  • Keeping up to date with new technology trends and advancements.
  • Ongoing education of the Company IT policies and procedures to ensure compliance by all users.

Qualifications and requirements

  • A degree in computer science or a related field.
  • Experience in computer hardware and software installation, maintenance, and troubleshooting.
  • Familiarity with networking technologies and protocols.
  • Strong communication and interpersonal skills to communicate effectively with non technical users.
  • Excellent problem-solving skills.
  • Ability to work independently or as part of a team.
  • Knowledge of Microsoft Office Suite and other common business applications.
  • Assistant IT Officers must have the ability to work under pressure, manage their time effectively, and be able to handle multiple tasks at once.
  • They must also have excellent analytical and critical thinking skills, as well as a strong customer service focus.

Mode of Applications

If you have the necessary qualifications and experience, please send your and academic certificates to or the addresses below:

Chief Executive Officer
Reliance Insurance Company Ltd
P. O. Box 9826
Dar es Salaam

The deadline for the application will be on 25TH May 2023